We are on the lookout for an ambitious and seasoned restaurant assistant manager to complement our exciting team. When it comes to running our restaurant day-to-day, the Restaurant Assistant Manager is indispensable. Supervising personnel, providing outstanding customer service, and contributing to the general management of the restaurant are all part of the job description. We invite you to submit an application for this pivotal position if you are a hard worker, meticulous organizer, enthusiastic about the hotel business, and capable leader.
Job details
- Location: 1078 Marine DriveNorth Vancouver, BCV7P 1S5
- Salary: 27.50 hourly / 35 to 40 hours per week
- Terms of employment Permanent employment: Full time
- Start date: Starts as soon as possible
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities:
- Supervise restaurant staff during shifts, ensuring efficient and professional service.
- Assist in hiring, training, and scheduling staff members.
- Provide guidance and support to front-of-house and back-of-house teams.
- Monitor food quality, presentation, and adherence to standards.
- Handle customer inquiries, concerns, and special requests, ensuring high customer satisfaction.
- Oversee inventory management, including ordering supplies and monitoring stock levels.
- Assist in controlling food and labor costs to meet budgetary targets.
- Maintain cleanliness and sanitation standards in the restaurant, kitchen, and dining areas.
- Implement safety and health regulations, ensuring a safe environment for staff and customers.
- Collaborate with the general manager in developing and implementing operational policies and procedures.
- Contribute to marketing efforts and promotional activities to attract and retain customers.
- Assist with financial tasks, such as budgeting, expense tracking, and financial reporting.
- Ensure compliance with all local, state, and federal regulations.
- Provide leadership and support to staff, fostering a positive work environment.
- Monitor and maintain equipment, addressing maintenance and repair needs promptly.
- Assist with special events, functions, and catering as needed.
- Uphold the restaurant’s reputation for excellence in customer service and food quality.
Qualifications:
- Previous experience in a supervisory or assistant management role within the restaurant industry is preferred.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service skills.
- Knowledge of food safety and sanitation regulations.
- Ability to multitask in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as needed.
- Proficiency in restaurant management software and Microsoft Office Suite is an asset.
- Strong problem-solving and decision-making abilities.
- Attention to detail and a commitment to maintaining high standards.
- High school diploma or equivalent; additional hospitality-related education is a plus.
Tasks
- Plan, organize, direct, control and evaluate daily operations
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Set staff work schedules and monitor staff performance
- Address customers’ complaints or concerns
- Recruit, train and supervise staff
Additional information
Work conditions and physical capabilities
- Fast-paced environment
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
If you would like to learn more about this restaurant’s assistant manager, here are some answers to often asked questions:
- A restaurant’s assistant manager is responsible for what?
The daily operations of a restaurant, staff management, customer happiness, and upholding the business’s high standards are all responsibilities of the assistant manager.
2. What are the main duties of an assistant manager in a restaurant?
Important tasks encompass:
Supervising staff and delegating responsibilities.
Helping out with scheduling, staff training, and hiring.
The quality and presentation of the food must meet certain standards.
Handling consumer inquiries, complaints, or special requests.
Keep track of stock and place supply orders.
Inspecting the sanitary conditions of the eatery.
Helping out with budgeting and keeping costs in check are examples of financial duties.
Health and safety rules are being put into place.
Facilitating the general manager’s oversight of the restaurant as a whole.
3. Is job experience in the restaurant industry necessary?
Although prior work in the hospitality industry is an asset, it is by no means necessary. It is crucial to have strong abilities in leadership and management.
4. Are assistant managers empowered to make decisions about menu items and prices?
It is common for the general manager or owners to make final decisions, with assistance from assistant managers.
5. Is the ability to juggle multiple tasks at once essential for this position?
It is crucial to manage multiple jobs at once in order to succeed, including staff supervision and customer service.
6. what does it take to be an effective assistant manager in the restaurant industry?
The success of any business depends on its leadership, communication, problem-solving abilities, and dedication to its customers.
7. Can one advance their career in the hospitality sector?
Yes, there are opportunities for advancement for assistant managers in the restaurant industry, including general manager positions and specializations in kitchen management and catering.
8. Is this position interacting with customers?
Indeed, assistant managers are often the ones to speak with patrons, answering their questions and making sure they have a good time when they eat.
9. Asking number nine, what does it feel like to be the assistant manager of a restaurant?
Being a part of a winning team while also making sure consumers are happy with their meal.
10: Is there a pattern to the hours that assistant managers work?
Evenings, weekends, and holidays can affect a restaurant’s hours.
11. Does this position require an insatiable appetite?
Customer service and managerial abilities are more important than a love of cooking.
12. Can assistant managers lend a hand with promotional efforts?
Indeed, they frequently lend a hand in putting plans for promotions, events, and marketing tactics into action.
13. What is the best way to deal with challenging clients or circumstances?
By keeping cool under pressure, showing empathy, and fixing problems quickly to make sure customers are happy.